The 2021 guide to omnichannel marketing for financial institutions
With lobby branches remaining closed for the foreseeable future, the importance of digital channels is clear. But what about your other channels? For many banks and credit unions, the lines tend to blur when we talk about virtual, in-person and in-branch.
In this ebook you will learn:
✔️ the critical difference between omnichannel and multichannel strategy
✔️the benefits and challenges of implementing omnichannel marketing
✔️the four omnichannel marketing trends that your financial institution can't afford to ignore in 2021
✔️how to optimize your resources across channels for a customer-centric experience (PRINTABLE WORKSHEET)
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